You learn to both locations are familiarised with the following areas of responsibility:
Information: You will learn how to answer calls and direct them to the right departments. You will help visitors and patients to find their way around the building and deal with their concerns in the entrance area of our clinics.
Patient management, inpatient admission & checkout: You will learn how patients are admitted as inpatients, how services provided are billed and how the administrative process works in the background.
Purchasing & Logistics: In our logistics department, you will gain an overview of all processes and structures in the warehouse. You will take care of the correct delivery of internal deliveries and keep an eye on the stock of medical products.
Financial accounting: Here you will learn how a healthcare organisation is managed in terms of accounting and the processes behind it. You will learn how to correctly allocate, process and account for invoices and get an impression of how diverse the financial structure of a hospital is.
Medical controlling & coding: You will learn how the quality of treatment and its costs are checked transparently and how each treatment is recorded and billed using DRG or service codes.
Archive: In the archive, you can see how files are filed and stored correctly and how patient data is archived.
Personnel department: Personnel department: Here you will learn everything about personnel issues at the Arberlandkliniken. This includes, for example, payroll accounting, new hires, accounting for further training and monitoring working hours. You will also deal with all the concerns of colleagues at both sites.
Corporate Communications / Quality Management: In Corporate Communications, everything revolves around public relations and internal communication. You will deal with enquiries about the employee app, help organise various events and learn how multifaceted communication and marketing in the healthcare sector is. In quality management, you will support the processes to ensure the quality of treatment in the clinics and help to achieve and maintain certifications.
Further training: All employees at the Arberland Clinics can take part in a wide range of training courses. In the training department, you will take care of the planning and implementation of these training courses, manage the time registrations and all enquiries from employees. You prepare conference rooms, order catering and keep track of registrations.